Problems at work

Tell us about the issue

Every UNISON member has the right:

  • to seek help on matters relating to their employment
  • to be treated with respect and integrity
  • to be helped by a UNISON representative
  • to understand that no action or representation will be made on the member's behalf without that member's agreement
  • to expect confidentiality unless otherwise agreed.

In the workplace, every UNISON member has the right:

  • to seek advice about workplace problems, and representation as appropriate
  • to receive help from UNISON to ensure their employer gives them a fair hearing.

Eligibility 
In order to qualify for legal help you need to:

  • Have been a UNISON member at least 4 weeks before realising you need legal help
  • Be up-to-date with your membership subscriptions.

Do you have a problem at work?

It is important that if you have a problem at work that involves a potential disciplinary or a discrimination claim that you contact your UNISON representative as soon as possible.

Alternatively if you have an issue at work that you feel needs raising and you would like some informal advice from your local UNISON representative then please contact the Branch Office

UNISON Legal services

UNISON provides the broadest range of legal help to union members in the UK. We offer advice and assistance not just with work issues, but for you and your family outside the workplace too. Download a guide to UNISON legal services

Employment problems

UNISON boasts the largest number of local union reps, branches and officers in the UK. They're your first port of call for advice and support with problems at work. Where necessary they can refer your case to the regional office or UNISON's specialist in-house lawyers and trade union solicitors.

Legal information for reps

Injury and accidents at work

UNISON has won more than £350 million in compensation for members involved in work-related personal injuries. This includes assaults, industrial diseases and accidents at work, on the way to or from work or on union business. 

If you've had an accident on the job or outside work during the last three years you may be entitled to compensation. Your family may also qualify for injuries compensation outside work which is part of your UNISON membership.

If you have had an accident at work in the last three years and would like a legal assessment of your case please contact the Branch for a Personal Injury form.

Contact the Branch Office

Accidents outside work

UNISON's personal injury service covers any accident which happens to you and your family outside the workplace, including:

  • Road traffic accidents
  • Accidents in the street
  • Accidents while on holiday
  • Disease cases
  • Slipping and tripping accidents.

If you or a member of your families have had an accident outside of work and would like a legal assessment of the case, please contact the Branch for a Personal Injury form.

Contact the Branch Office

UNISON members can get free initial legal advice on any matter not related to work from UNISON's solicitors. This service entitles you to receive a 30-minute telephone interview. The service does not apply to advice on a legal action that you are already pursuing or cover Inheritance Tax issues. Members are not entitled to return for advice on the same issue under this scheme. Phone UNISONdirect on 0800 0 857 857 for more details.

Criminal issues arising out of work

Members get free legal representation if they face criminal charges arising out of their work. This includes representation for members for road traffic offences only if the members job is at risk following a conviction and excludes drink driving offences.

To access this service you should complete a CR form with your branch or alternatively contact UNISONdirect on 0800 0 857 857 yourself and thereafter complete the CR form with your branch to ensure assistance continues.

Additionally in an emergency outside UNISONdirect hours you can call the criminal helpline on 0800 587 7530. Assistance is provided by Thompsons Solicitors.

Immigration

UNISON can provide advice or represent members who experience immigration problems that threaten their employment, please contact the Branch Office for more information.

Contact the Branch Office

Medical negligence

UNISON offers a free initial screening service for members who have been affected by medical negligence please contact UNISONdirect on 0800 0 857 857 for more information. Assistance is provided by Thompsons Solicitors.

If you are a UNISON steward looking for legal briefings and other information for activists go to our Resources section.

Referral Form
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  • Issue Details
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    • Hearing Date [?]
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UNISON Office, A3 County Hall, Taunton, Somerset TA1 4DY. 01823 355568